Privacy Policy & Terms of Service

Privacy Policy

Effective Date: January 1, 2025

PASABUY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile application.

1. Information We Collect

• Personal Information: Name, contact details, shipping addresses, payment information, and identification details.
• Non-Personal Information: Browsing history, device information, IP address, and other technical data.
• Transaction Data: Orders placed, shipping history, and payment records.

2. How We Use Your Information

• To process orders and shipments.
• To communicate with you regarding updates, promotions, and support.
• To improve our services and user experience.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

• With logistics partners and couriers to fulfill shipments.
• With payment processors for secure transactions.
• With legal authorities when required by law.
• With third-party service providers for platform improvements.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, we cannot guarantee absolute security.

5. Your Rights

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Request a copy of your stored information.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.

Terms of Service

Effective Date: January 1, 2025

1. Introduction

By accessing or using PASABUY’s services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

2. Service Description

PASABUY facilitates package consolidation, shipping, and delivery services for users sending items to the Philippines. Additional services include shopping assistance and parcel forwarding.

3. User Responsibilities

• Provide accurate shipping and personal details.
• Ensure all items comply with shipping regulations and restrictions.
• Pay applicable service fees and shipping costs.

4. Shipping & Delivery

• PASABUY consolidates shipments and works with third-party couriers for delivery.
• Delivery times are estimates and may vary.
• PASABUY is not responsible for delays caused by customs or logistics providers.

5. Payment & Fees

• Fees are calculated based on weight, volume, and destination.
• Payments must be completed before shipment.
• PASABUY reserves the right to modify pricing without prior notice.

6. Liability & Limitations

• PASABUY is not liable for lost or damaged items beyond the insured value.
• Users must declare accurate item values for insurance coverage.
• PASABUY reserves the right to refuse service for prohibited items.

7. Dispute Resolution

Any disputes will first be resolved through negotiation. If unresolved, disputes may be subject to arbitration in accordance with applicable laws.

8. Termination

PASABUY reserves the right to suspend or terminate user access for violations of these Terms.

9. Changes to Terms

We may update these Terms at any time. Continued use of our services implies acceptance of any changes.

For any questions, contact us at support@pasabuy.me